Privacy & Cookies

Privacy & Cookies

We have always valued the collection, processing, and protection of your data and privacy as a core company principle and will continue to do so long into the future.

This is why we respect and protect your personal data, pursuant to the provisions of the General Data Protection Regulation (GDPR) EU 2016/679, as it has been incorporated into our national legislation and applies today.

You can find below further information on which data we collect, process, maintain, how we use it, for which reason, as well as more information about your rights.

For all our services, the business that is responsible for your privacy, – the Data Controller- is the one-person business ‘NANA TRANDOU PC’.

How we use your information (name, address, phone number, email).

Deliver your purchases to you

Send you service messages by email or SMS: In order to confirm your order and let you know when your order is coming.

Send you updates by e-mail or SMS: In order to keep you updated about our new collections, discounts and our news in general. We only send this with your permission

Οffenses, preventions and detection: In order to ensure we are giving you what you want.

Be informed about what our customers like: In order to stay ahead of the competition.

Your contact history

What we discussed via phone, or e-mail, or social media (Facebook, Instagram, etc).

Provide customer support before, during, and after the order’s performance: In order to perform our contract with you and offer you the best possible customer experience.

In order to get the best possible customer service each time you contact us.

Purchase history and Favorite Items

What you have already bought and what you saved in your basket for another time.

You order and we sell you things: In order to perform our contract with you. If you cannot put the stuff you want to purchase from The Memory Corner into your cart, you cannot buy it!

Provide customers support and after-sale service and return policy: In order to assist with you in the best possible way.

Be informed about what our customers like: In order to ensure we are giving you what you want and stay ahead of the competition.

Information you give us when you browse our site (IP address) and your location data in case you want to share it with us.

Improve our website and set default options especially for you (such as language): In order to give you the best possible shopping experience.

Protect and secure our website: In order to prevent and detect any kind of offenses either against you or The Memory Corner

In order to meet our legal obligations about protecting and respecting your data as to their collection, processing and storage.

You do not have to give us any of the above-mentioned personal data and information, but if you may not be able to buy from our e-shop, thus receiving our optimal overall customer experience. But if choose it will respect it.

Sharing your personal data

The Memory Corner will protect your personal data from any unlawful use or disclosure and it does not and will not share your personal data with any third party.

However, we share your personal data that we have received with your permission with the following categories of cooperating with The Memory Corner companies, with the aim of supporting, marketing and the performance of our contract with you, always under certain conditions ensuring that your personal information is processed in a manner that ensures appropriate security and confidentiality. In more detail, we share your personal data with:

Companies helping our e-shop to work properly, as well to perform our contract with us and courier service providers.

Companies offering advertisement and promotional services

Marketing messages/Newsletter

You will receive a newsletter with promotional content either via SMS or via e-mail by The Memory Corner only after having obtained your permission, with the aim of informing you about our new collections and keep you updated about our news.

How to stop receiving newsletters from The Memory Corner:

You can stop receiving newsletters from us at any time either a) by clicking the ‘unsubscribe link that you will find in any e-mail that you receive from us or c) by contacting us, telling us you do not want to contact you anymore.

As soon as The Memory Corner will receive your request with any of the abovementioned ways we will update your profile to ensure that you will not receive any marketing messages.

Keeping your personal data

The Memory Corner only holds its customers’/users’ personal data that they have voluntarily provided us with as long as their account remains active or as long as it is necessary to offer you our services.

If reasonably necessary or required to meet legal or regulatory obligations and/or to prevent and detect offenses, The Memory Corner may also hold some of your information as required, even after you have closed your account or it is no longer needed to provide our services to you.

Your rights

You have a lot of rights regarding your personal data – information, that you have voluntarily provided us with. In more detail,

The right to be informed about how your personal data is being collected, used, processed and stored (like the present notice!)

The right to access the personal data we hold about you

The right to request the correction of inaccurate personal information we hold about you and the right to amend them by yourself through your Account

The right to request that we delete your data, or stop processing it or collecting it. In this case, The Memory Corner will be obliged to delete your data without undue delay where one of the following grounds applies:

(a) the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed

(b) the data subject withdraws consent on which the processing is based and where there is no other legal ground for the processing

(c) the data subject objects to the processing and there are no overriding legitimate grounds for the processing or the data subject objects to the processing

(d) the personal data have been unlawfully processed

(e) the personal data have to be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject

(f) the personal data have been collected in relation to the offer of information society services referred to in Article 8(1).

The right to stop receiving direct marketing messages, withdrawing consent by clicking the ‘unsubscribe’ link, as it explained above

The right to request that we transfer or port elements of your data either to you or another service provider (right to data portability)

In case you believe the protection of your personal data is in any way compromised you are able to contact our company- by using the contact details provided to this Privacy Policy, before contacting Hellenic Data Protection Authority (HDPA), having a goal to address your concerns, you can directly file a complaint to the HDPA, by using the following contact details:

Postal Address: 1-3, Kifisias av., Athens, Greece (PC 11523)
Call Centre: +30210 6475600
Fax: +30210 6475628
Email: [email protected]